What moving with Prince looks like.

Simon was between houses, with around six months to fill before his new place was ready. Rather than juggling a rental or a relative's garage, he put his furniture into storage with Prince.

When his new home was ready, everything came back exactly as it went in. Boxes and furniture had been labelled clearly enough that finding anything was easy, not a guessing game of unmarked boxes. In his words: "everything was delivered back in perfect condition, and the labelling system they used made it so easy to identify all my belongings."

If you're in a similar spot, waiting on a settlement or a build with a gap in the middle, this is exactly the kind of situation storage is built for. Tell Tony your dates, roughly how much needs storing, and whether you might need to get at something specific while it's away, and he'll talk you through how it works.

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Inge has been using Prince since 1997, moving furniture and artwork over the years, including a 500kg marble Buddha sculpture. That's the kind of item that ends most quotes with a hesitant phone call and a lot of questions.

Prince has handled it. Inge described the whole relationship as well organised and "super professional," the kind of standard that comes from doing this for nearly three decades, not from a one-off job.

If you've got something similarly heavy, oversized or valuable, the more Tony knows before the day, the better it goes. A rough weight and dimensions, a couple of photos of the item and the access route at both ends, and whether there are stairs, lifts or tight corners to plan around. That's what lets the team turn up with the right gear rather than working it out on the driveway.

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Sonia's move happened over a weekend and was over quickly, efficiently, and without the usual moving-day stress. Her words: "not a single item was roughly handled, no marks on the walls," and the whole thing ran at "a dramatically higher standard" than she'd expected.

That's really the outcome most people want from moving day: nothing broken, nothing scuffed, and it's done before the weekend is. Flag your access details when you book, parking, lift bookings, building move-in windows, so the day is planned around them rather than worked out on arrival.

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